Privacy Policy

This policy explains what personal data Udyog Paalan Technologies collects through this website, udyogpaalantechnologies.com, why we collect it, who we share it with, and the rights you have.

1. Who we are

Udyog Paalan Technologies is a sole proprietorship firm based in India. We make software for manufacturing plants, including the Yantra Paalan maintenance app. For the personal data collected through this website, we decide why and how it is used, which makes us the Data Fiduciary under India's Digital Personal Data Protection Act, 2023.

Contact: info@udyogpaalantechnologies.com

2. What we collect

• When you send an enquiry: the details you enter in the form — name, company, designation, email address, mobile number, city, industry, plant size, area of interest and your message.
• When you email us: your email address and whatever you choose to include.
• When you visit: our hosting provider automatically records standard technical information in server logs — such as your IP address, browser type, the pages requested and the time of the request — to keep the website running and secure.

We do not use analytics, advertising or tracking tools on this website, and we do not ask for sensitive information such as financial or health details.

3. How we use it

• to reply to your enquiry and to arrange any call or demonstration you ask for;
• to send you information about our products that you have requested;
• to keep a record of our business correspondence;
• to keep the website secure and working properly;
• to meet our obligations under the law.

We do not sell your personal data. We will not send you marketing email unless you have asked for it.

4. Your consent

By submitting the enquiry form or emailing us, you consent to our using the details you provide for the purposes described above. You can withdraw your consent at any time by writing to info@udyogpaalantechnologies.com. We will then stop using your data, except where the law requires us to keep it. Withdrawing consent does not affect anything we did before you withdrew it.

5. Who we share it with

We share personal data only with the service providers who run this website for us, and only as far as they need it:

• Hostinger, which hosts this website and our email, and delivers enquiry-form messages to our mailbox.
• Google Fonts, which supplies the typefaces used on this website. When a page loads, your browser requests the fonts from Google's servers, so Google receives your IP address and browser details.

These providers may process data on servers outside India. We may also disclose personal data where the law requires it, for example to a court or a government authority.

6. How long we keep it

We keep enquiries and correspondence only for as long as we need them to respond to you, to continue a business conversation you have started, and to keep a reasonable record of our dealings, or for longer if the law requires it. Server logs are kept by our hosting provider for a limited period. You can ask us to delete your data at any time.

7. How we protect it

This website is served over an encrypted connection (HTTPS). Enquiry messages are sent through our own authenticated mail server, and access to our mailbox and to the website's administration is restricted. No method of transmission or storage is completely secure, but we take reasonable care to protect your data.

8. Your rights

Under the Digital Personal Data Protection Act, 2023, you can ask us:

• for a summary of the personal data we hold about you and how we use it;
• to correct, complete or update it;
• to erase it, unless we are required by law to keep it;
• to withdraw your consent;
• to address any complaint you have about how we handle your data;
• to allow a person you nominate to exercise these rights on your behalf if you die or become unable to do so.

To make a request, write to info@udyogpaalantechnologies.com with the subject “Privacy request”. We may ask you to confirm your identity before acting on it.

9. Grievances

If you have a concern about how we handle your personal data, contact the proprietor of Udyog Paalan Technologies at info@udyogpaalantechnologies.com. We will acknowledge your message and work to resolve it promptly. If you are not satisfied with our response, you may approach the Data Protection Board of India.

10. Children

This website is intended for businesses. It is not directed at children, and we do not knowingly collect personal data from anyone under 18 years of age.

11. Cookies and the Yantra Paalan app

How this website uses cookies is explained in our Cookie Policy.

This policy covers this website only. The Yantra Paalan app has its own privacy policy, linked from its App Store listing, which explains how data inside the app is handled.

12. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it last changed.